FAQ

Book your ticket to the exhibition online to secure your spot and save money! Check the booking calendar for the next available time and online prices.

You can always visit Home of Carlsberg without a ticket to the exhibition. Come and explore the cosy courtyard, enjoy a cold beer at the Carlsberg Bar, discover the newest merchandise at the Carlsberg Brand Store, say hi to the horses at the stable, and get something to eat at the restaurant or in the food stall in the courtyard.

You can book your tickets 3 months in advance of your visit.

Tickets are not covered by the cancellation right and are not refundable, cf. section 18, subs. 2 of the Danish Consumer Contract Act.
Therefore, you cannot refund or rebook your tickets.

We recommend prebooking your ticket to visit the Home of Carlsberg exhibition. Doing so will secure the best price and a spot at your preferred time.

Scan the QR code from the booking confirmation you received via email at one of our ticket machines in the courtyard upon arrival. The ticket machine will print a wristband that is your admission ticket.

Check our booking calendar for the next available time to visit the exhibition.

It takes around 90-120 minutes to get around the exhibition, depending on your pace and how much you wish to interact and engage in the exhibition. Spend as much time as you want.

We do not offer an annual pass. But you are more than welcome to come and visit us as often as you wish. Stay up to date with our events and news by signing up to our newsletter.

At the moment, it is not possible to purchase a gift card.

Our tickets have a dynamic price structure and change according to high and low seasons and day of the week. This is to offer the best possible experience to our guests in the exhibition by spreading the visitors out.

Purchase your ticket online to get a discount on the ticket price.

We accept Danish kroner and Euros (not Euros in coins). Any change will be given in Danish kroner. We accept Visa, MasterCard, AmEx, Dankort, Eurocard, and Mobilepay.

Our main language at Home of Carlsberg is English. All the video material in the exhibition is in English with Danish subtitles. The text panels are in Danish and English. The guided activities are in English. 

At Home of Carlsberg, we offer two guided activities; a historical tour and a beer tasting. They can be added to your booking when you purchase a ticket to the exhibition.

Read more about our extra activities under events.

If you wish to book a private activity for a group or company event, please contact booking@carlsberg.dk with your request.

The guided activities can only be booked as an add-on to your exhibition ticket. 

There is one elevator in the exhibition to which guests with reduced mobility and wheelchair users have priority.

Wheelchair users can access the restaurant from a lift on the terrace at Gamle Carlsberg Vej 11. Contact our staff for assistance.

Most of Home of Carlsberg can be accessed with a wheelchair. However, due to the many stairs and the old, listed buildings, there will be areas that regrettably can't be accessed with a wheelchair or for walking-impaired, for example, the cellars and some areas of the exhibition.

For wheelchair users and walking-impaired visiting the exhibition, we offer a guided tour with assistance. Get in touch with us for more information and assistance at booking@carlsberg.dk.

Disabled persons who depend on the aid of a personal assistant only need to purchase a single ticket for admission to the Home of Carlsberg exhibition. Please go to the Ticket Office for a free ticket for the personal assistant – evidence of the need for a personal assistant may be required.

Please be aware that most of Home of Carlsberg is cobbled.

You are more than welcome to bring your pram to Home of Carlsberg. However, due to the many stairs and limited space in the exhibition, it is unfortunately not possible to bring a pram to the exhibition. While you experience the exhibition, you can park your pram in the courtyard.

If you are late, we can't guarantee a spot at the next time slot.

Please arrive at least 10 minutes before your timeslot so you have the time to collect your admission wristband. This is important, as it helps us regulate the number of people in the exhibition and create the best possible experience for you.

Unfortunately, you have to leave your pet at home.

Service dogs accompanied by their owner can access Home of Carlsberg, including the restaurant.

Everyone is more than welcome to visit Home of Carlsberg. However, if you are under 18, you must be accompanied by an adult.

You must be turned 18 to book a beer tasting. Youth and children are not allowed to participate in the beer tasting. However, they can follow an adult to the event for free.

If you have forgotten any belongings during your visit, you can contact our ticket office at info@homeofcarlsberg.com.

There is a small smoking area in the courtyard.

Yes, you can place your belongings in the lockers next to the ticket office. Please note that they are locked by code but it is at your own risk.

Yes, we are still brewing beer at the top of Valby Bakke in Copenhagen and have done so since 1847. Although Carlsberg moved most of the beer production to Fredericia in 2008, beer is still brewed at Husbryggeriet Jacobsen, part of Home of Carlsberg. Husbryggeriet Jacobsen provides beer to a wide range of festivals and restaurants, among others, the restaurant at Home of Carlsberg.

Your digital memories from your visit can be downloaded under My Memories.

Your memories are available until 30 days after your visit. Remember to download them. Read more about our privacy policy here.

Find toilets in the exhibition, Carlsberg Bar, the courtyard, and the restaurant. Here, you will also find disability-accessible toilets. They are all clearly marked. Please reach out to our staff if you need help finding them.

The swastika is an ancient symbol in most cultures and symbolises the sun's path in the sky, which is why some people also call it the sun sign. The swastika is a compound word meaning "that which brings happiness" and was until 1945 also used by Carlsberg as decoration on e.g. labels.